Privacy Policy

Last updated: December 17, 2025

1. Information We Collect

Our Shopify app collects and processes the following information:

• Store Information: Your Shopify store domain and access tokens
• Order Data: Order details including customer names, phone numbers, and order contents
• Billing Information: Credits balance and transaction history

2. How We Use Your Information

We use the collected information to:

• Process and confirm orders via WhatsApp
• Manage your billing and credits
• Provide customer support
• Improve our service

3. Data Storage and Security

Your data is securely stored in Firebase Firestore with industry-standard encryption. We implement appropriate security measures to protect your information.

4. Data Sharing

We do not sell or share your personal data with third parties except:

• With n8n workflow automation for order processing
• With WhatsApp API for order confirmation messages
• When required by law

5. Your Rights (GDPR Compliance)

You have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Data Portability: Receive your data in a portable format

6. Data Retention

We retain your data for as long as your app is installed. Upon uninstallation, your data will be deleted within 48 hours as per Shopify's requirements.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.